Available Immediately · Remote / Hybrid / Onsite / Relocation

SECURING
SYSTEMS.
SUPPORTING
PEOPLE.

IT support and security operations professional with 5+ years across enterprise technical support, endpoint & identity administration, and SIEM-based threat monitoring.

CORE CAPABILITIES ONLINE
AI & Automation
Red Team — Offensive
Blue Team — Defensive
Programming
5+ Years Experience
Industry Certs · CySA+ / PenTest+ / CC
AI Shipped a Live SaaS — JURIS AI
M.S. Cybersecurity ’26
Worked With
Relias Trajector Medical Sennovate Wells Fargo WGU

Professional Summary

Hands-on troubleshooting.
Data-driven, security-first mindset.

IT support and security operations professional with 5+ years across enterprise technical support, endpoint and identity administration, and security monitoring. Proven record as a Tier 2/3 escalation lead supporting 260+ users, automating ticket and asset workflows, and applying SIEM-based threat detection and vulnerability management. Combines hands-on troubleshooting with a data-driven, process-improvement mindset and strong end-user communication.

CompTIA CySA+ CompTIA PenTest+ ISC² Certified in Cybersecurity (CC)
CompTIA SecurityX — In Progress

M.S., Cybersecurity & Information Assurance

Completed 2026

Western Governors University

View Diploma ↗

B.S., Finance & Accounting

Wingate University

Projects & Lab Work

What I build when off the clock.

Live Product · Agentic AI

JURIS AI

View Live Site ↗ (877) 931-0013

Full-stack agentic AI intake platform built to fix a specific, measurable problem: 35% of business calls go unanswered even during business hours, and 78% of customers choose whichever business responds first. JURIS AI answers every call and text in under one second, 24/7/365 — an ElevenLabs-powered AI voice agent and AI SMS agent qualify each lead against the business’s own criteria, book appointments directly into Google Calendar / Outlook / Calendly, and hand off qualified leads to the team via SMS or email. Built end-to-end as a multi-tenant SaaS: custom conversion-optimized website generation, a smart web intake form, live human call transfer/screening, and a tiered subscription model ($50–$150/mo) with 48-hour setup from signup to live.

AI Voice Agent (ElevenLabs)AI SMS AgentLead Qualification Calendar BookingMulti-Tenant SaaSStripe Billing
Recon Console — live web dashboard
Python · Security Tooling

Recon Console

netrecon is a dependency-light Python CLI for network reconnaissance and asset inventory — concurrent ping/ARP host discovery, async TCP port scanning, MAC-vendor/hostname/ service enrichment, and a SQLite asset inventory that accumulates across runs. Runs on pure stdlib with no admin rights and no Npcap; its optional serve command is Recon Console, a live web dashboard (radar view, host drill-down, port scanner, traffic telemetry) on the same engine, and a growing SIEM spine ingests Suricata eve.json and Zeek logs for IDS alerting.

Python (async)SQLitePassive Monitoring Suricata / Zeek IngestLive Web Console
WGU Graduate Capstone

Splunk SIEM Implementation for Cyber Threat Detection

Riverside Community Hospital (fictional org)

Designed and implemented a Splunk Enterprise Security (ES) SIEM for a fictional 200-bed hospital with no prior centralized monitoring, onboarding 47 log sources — 312 endpoints, 28 servers, 6 firewalls, Active Directory, and the EHR system — ingesting roughly 80–100 GB/day. Built and tuned detection rules mapped to MITRE ATT&CK, raising technique coverage from an effective 0% baseline to 83% of the priority techniques identified in CISA healthcare advisories. Validated the deployment with Atomic Red Team across five attack scenarios — phishing credential theft, ransomware lateral movement, insider PHI access, brute-force auth, and C2 beaconing — all detected within the required 5-minute window, then tuned the false-positive rate down to 7.2% and cut average investigation time from 4–6 hours to 30–45 minutes. Authored three governance policies (SIEM Acceptable Use, Incident Response, Audit Log Retention) aligned to the HIPAA Security Rule and NIST SP 800-61, moving the org’s NIST CSF Detect maturity from Partial to Risk Informed.

Splunk Enterprise SecurityMITRE ATT&CKNIST CSF / 800-61 HIPAA Security RuleAtomic Red TeamWaterfall PM
Python · Offensive Security

Remote Keylogger with Screenshotter

A multithreaded Python tool that logs keyboard input and captures periodic screenshots, demonstrating offensive security concepts including process automation, email-based data exfiltration, and multithreading. Built for educational/red-team research purposes.

PythonpynputPillowsmtplibMultithreading

Disclaimer: The keylogger project above is an educational / security-research demonstration of offensive-security concepts. It is intended only for authorized red-team engagements, lab environments, and systems you own or have explicit permission to test — not for unauthorized monitoring or any malicious use.

JURIS AI Portfolio

AI web apps I’ve built.

Real, live client sites shipped through JURIS AI — each with an AI agent baked in. Drag through the gallery or open any one to explore it.

Professional Experience

Where I’ve worked.

Systems Analyst

Relias · Morrisville, NC (Hybrid, Contract)

May 2025 – Jan 2026
  • Escalation lead across 260+ users — served as hands-on technical lead and Tier 2/3 escalation point, guiding junior staff on hardware requests, break-fix triage, and provisioning while owning complex incidents end-to-end.
  • Endpoint & identity administration — administered Microsoft Intune (device enrollment, compliance policies, app deployment, security baselines) across Windows and macOS; managed access and endpoint compliance via Azure AD / Microsoft Entra.
  • Onboarding & service delivery — led laptop/workstation setup and new-hire onboarding; managed ServiceNow ITSM queues and prioritized work by business impact.
  • Automation — built PowerShell automation for ticketing and asset workflows, cutting manual processing time and improving operational efficiency.
  • Infrastructure projects — supported large-scale printer/MFD replacements, Windows 10→11 upgrades, and device-lifecycle automation across multiple sites.

Technical Support Specialist

Trajector Medical · Remote

Jan 2023 – Feb 2025
  • Enterprise endpoint support for 200+ users — supported mission-critical systems, PC/Mac desktops, laptops, mobile devices, and printers; processed hardware requests and break-fix/replacement workflows.
  • Reduced resolution time 30% — applied SQL queries and systematic troubleshooting to diagnose and resolve complex issues faster.
  • Security monitoring — used Splunk SIEM for log analysis and event monitoring, building custom dashboards and alerts to surface anomalous activity.
  • High-volume queue management — triaged hardware/software incidents in Jira and ServiceNow against SLA targets while partnering with security and engineering on compliance posture.

Cybersecurity Specialist (promoted from BDR)

Sennovate · Remote

Jul 2020 – Dec 2022
  • Promoted into a technical role — advanced from a client-facing position to Cybersecurity Specialist based on demonstrated technical aptitude.
  • Cut critical-finding exposure 40% — conducted 50+ vulnerability assessments using industry-standard tools and drove NIST-aligned remediation.
  • IAM / MFA rollouts for 15+ clients — supported identity governance deployments that reduced unauthorized-access incidents across distributed environments.
  • SIEM analysis — performed log correlation to identify potential incidents and contributed to threat analysis and security-control validation.

Data Analyst

Wells Fargo · Silver Spring, MD (Onsite)

Jun 2019 – Jul 2020
  • Analyzed 10M+ records — generated insights supporting strategic, risk-management, and regulatory-reporting decisions across business units.
  • Leadership dashboards — built 10+ interactive dashboards adopted by senior leadership to track KPIs and accelerate reporting cycles.
  • Data integrity — developed complex SQL to extract, transform, and validate enterprise data; supported audit and compliance documentation.

Technical Skills

Tools & frameworks I work in.

AI & Automation

GenAI / LLM ToolingAgentic AIPrompt Engineering AI-Assisted SOC TriageModel Integration (APIs) Workflow AutomationDashboarding & Reporting

Red Team — Offensive

MetasploitBurp SuiteNmapNikto SQLMapHydraNessusOpenVAS Privilege EscalationLateral MovementVuln Assessment & Remediation

Blue Team — Defensive / SOC

SplunkElastic SIEMCrowdStrikeOktaPalo Alto Detection EngineeringThreat HuntingLog Correlation Incident Response (NIST 800-61)Alert TuningMITRE ATT&CK

Programming & Scripting

SQLAdvanced
PythonIntermediate
PowerShellIntermediate
BashWorking

IT Support & Systems

ServiceNow ITSMJiraWindows 10/11macOS Microsoft 365Microsoft Intune (MDM)Active Directory / Entra ID Endpoint Troubleshooting

Cloud & Infrastructure

Microsoft AzurePrisma AccessZero Trust (NIST 800-207) Firewall ConfigurationVPN Management

Frameworks & Standards

MITRE ATT&CKNIST 800-53NIST 800-61NIST 800-207 ISO 27001FedRAMPChange Management

Get In Touch

Let’s work together.

Open to fully remote, hybrid, onsite, or relocation — available immediately.

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